Frequently asked questions
Common questions, answered.
The questions reception is most often asked — about booking, fees, what Dr Waly does and doesn’t offer, and how the practice works.
- How do I book an appointment with Dr Waly?
- Appointments at Dr Waly's Morley consulting sessions can be booked online via his HotDoc profile, or by calling reception at Rudloc Road Medical & Dental Centre on (08) 6188 5555.
- Are you accepting new patients?
- Yes. The practice welcomes new patients for general practice consultations, skin cancer medicine, and cosmetic medicine. Please book through HotDoc or call reception.
- When does Dr Waly consult?
- Dr Waly consults at Rudloc Road Medical & Dental Centre in Morley on Mondays and Tuesdays, 8:00am to 3:00pm. Residential aged-care visits, telehealth via Healthdirect, and urgent care clinic shifts are arranged separately — see the About page.
- Do you bulk-bill?
- No. The practice is fully private-billing. Where the consultation or procedure is eligible under the Medicare Benefits Schedule, a rebate can be claimed and reception can process it to your nominated bank account at the end of your visit. See the Fees & Billing Policy for the full details, or read Private GP, explained honestly for an honest account of why the practice bills this way.
- What does an appointment cost?
- Specific fees are not published on this website. Fees depend on appointment length and clinical complexity, and the appropriate fee can only be quoted in the context of a specific booking. Please contact reception for a current fee estimate, the applicable Medicare rebate, and the expected out-of-pocket gap before booking. See the Fees & Billing Policy.
- Do you offer telehealth consultations?
- Yes. Dr Waly provides telehealth consultations through national telehealth services such as Healthdirect. Telehealth appointments for established patients of the practice can also be arranged where clinically suitable.
- Do you do skin cancer checks and skin surgery?
- Yes. Dr Waly has a special interest in skin cancer medicine, including full skin examinations supported by dermoscopy, biopsy, and surgical excision of skin cancers under local anaesthetic. Complex cases are referred to a dermatologist or plastic surgeon as appropriate. See the skin cancer medicine and surgery page.
- Do you do joint injections?
- Yes. Dr Waly provides corticosteroid injections for common musculoskeletal conditions such as shoulder, knee, hip, and other peripheral joint pain — performed in the clinic under local anaesthetic where appropriate. Suitability and expected benefit, alongside the relevant risks and reasonable alternatives, are discussed in detail before any injection is agreed.
- Do you offer cosmetic medicine?
- Yes. Dr Waly provides non-surgical cosmetic medicine for adult patients, including anti-wrinkle injection treatments, dermal fillers, and laser treatments. A separate consultation and a minimum seven-day cooling-off period are required before any treatment. See the cosmetic medicine page for the full practice policy.
- Do you write workers compensation, insurance, or medico-legal reports?
- No. The practice does not provide workers compensation reports, third-party insurance reports, or medico-legal reports. Standard short-term medical certificates for absence from work or study are provided where clinically appropriate. Please ask reception for a referral to an appropriately qualified colleague for any of the excluded reports.
- Can I get a repeat prescription without coming in?
- Generally no. Repeat prescriptions are managed through a consultation. For ongoing medicines that don’t require review, a repeat may be requested by phone through reception if it has been less than three months since the last in-person consultation. Otherwise a brief appointment will be needed. See the Communication & Results Policy.
- How are test results communicated?
- Wherever possible, results are reviewed and discussed at a follow-up consultation. Significant or unexpected results are communicated directly by phone on the day they are reviewed. As a general rule, please assume no news is not good news and contact reception if you have not heard within the expected timeframe. See the Communication & Results Policy.
- What is your cancellation policy?
- Appointments must be cancelled or rescheduled with at least 24 hours’ notice. Appointments cancelled with less than 24 hours’ notice, or not attended (no-show), are charged the full consultation fee. The cancellation fee is not Medicare-rebatable. See the Fees & Billing Policy.
- Can I contact Dr Waly through the website for medical advice?
- No. The contact form on this website is for non-clinical enquiries only. Dr Waly does not provide clinical advice, prescriptions, or test-result interpretation through email or web form. For any clinical matter, please book an appointment.
- Are you involved in International Medical Graduate (IMG) supervision?
- Yes. Dr Waly is involved in the Level 3 supervision of International Medical Graduates, under the Medical Board of Australia’s supervision framework. Level 3 supervision involves availability for clinical consultation and periodic review of the supervised practitioner’s practice. Enquiries from prospective IMGs or hosting practices can be sent through the contact page.
- How do I get a copy of my medical records?
- You can request access to or a copy of your records by contacting reception in writing, or via the contact page. Reasonable steps will be taken to confirm your identity before access is granted. A fee may apply for the time and materials involved in producing copies. Full details are in section 7 of the Privacy Policy.
- Where is the consulting room located?
- Dr Waly consults at Rudloc Road Medical & Dental Centre, 40 Rudloc Road, Morley WA 6062. The registered business address of the practice’s company (Draw Group Pty Ltd) is in Bayswater and is not a patient-visit location. See the Contact page for the map and full details.
- What should I do in a medical emergency?
- In a medical emergency, call 000. For non-emergency after-hours health advice, Healthdirect is available 24 hours a day on 1800 022 222.
Still have a question?
Call reception on (08) 6188 5555 or use the contact page for a non-clinical enquiry.