Transparent fees, communicated before you commit.

The policy in full

Twelve standing policies.

The items below are the practice’s standing fees and billing policies. They apply to every consultation and procedure booked through the practice’s medical-centre sessions, in addition to the specific guidance for cosmetic and skin cancer procedures noted on their respective pages.

01 Private practice

This is a fully private-billing practice. Bulk billing is not offered for any service. All consultations and procedures are paid for at the time of the appointment.

02 Medicare rebates where eligible

Where your consultation or procedure is eligible under the Medicare Benefits Schedule (MBS), a rebate can be claimed. Reception can process the rebate directly to your nominated bank account at the end of your visit. The out-of-pocket cost (the “gap”) is the difference between the practice fee and the Medicare rebate.

03 Informed financial consent

You are entitled to know what you will be charged before agreeing to any consultation or procedure. An estimated fee is provided by reception at the time of booking, and is reconfirmed during your appointment before any additional service (such as a procedure) is performed. You may decline or seek a second opinion at any time without affecting your ongoing care.

04 Fees are not published on this website

Specific fee amounts are not published on this website. The practice sets fees with reference to professional fee guidance that is not intended for public distribution, and the appropriate fee for any individual consultation depends on the time required, the clinical complexity of the issues raised, and the Medicare items applicable. For these reasons, an accurate fee can only be communicated to you in the context of your specific booking.

05 How to obtain a fee estimate

Please contact reception when booking your appointment and state the reason for the visit. Reception can then give you a current fee estimate, the relevant Medicare rebate (if any), and the expected out-of-pocket gap. For procedures, a written estimate is provided before the procedure is performed.

06 Payment at the time of service

Payment is required at the conclusion of your consultation or procedure. EFTPOS and major credit cards are accepted. Where you have provided current Medicare details, your rebate can be processed at the same time.

07 Cosmetic procedures

Cosmetic procedures performed for purely cosmetic indications are not eligible for a Medicare rebate. A written fee quote is provided before any cosmetic treatment is agreed, and a minimum seven-day cooling-off period applies between the consultation and any non-surgical cosmetic procedure. In line with the Medical Board of Australia's Guidelines for registered medical practitioners who perform cosmetic medical and surgical procedures, the practice does not use time-limited offers, bundled packages, or other financial inducements to undergo cosmetic procedures.

08 Skin cancer procedures

Standard consultation fees apply to skin examinations. Where biopsy, excision, or other procedures are clinically indicated, the procedure fee is discussed and agreed before the procedure is performed. Medicare rebates apply where eligible under the relevant MBS items.

09 Other engagements

The fees and rebate information above apply to consultations booked through this practice's medical-centre sessions. Visits at urgent care clinics, telehealth consultations through national services such as Healthdirect, and on-site consultations in residential aged-care settings follow the funding and billing arrangements set by those services, and are not within the scope of this policy.

10 Cancellations and missed appointments

Appointments must be cancelled or rescheduled with at least 24 hours' notice. Appointments cancelled with less than 24 hours' notice, or not attended (no-show), are charged the full consultation fee. The cancellation fee is not Medicare-rebatable.

11 Outstanding accounts

Accounts not paid at the time of service will be issued an invoice with payment terms. Outstanding accounts may be referred to a debt-recovery service after reasonable attempts to resolve the matter. Recovery fees, where they apply, are at the patient's cost.

12 Questions or concerns about fees

You are welcome to raise any concern about fees with reception at the time of booking, or with the practitioner during your consultation. Concerns that cannot be resolved with the practice may be referred to the Australian Medical Association (AMA), the Health and Disability Services Complaints Office (HaDSCO) in Western Australia, or AHPRA, as appropriate.